Frequently asked questions
About Bewitched by Nature Deodorants
How do Bewitched by Nature deodorants work?
It is important to remember that body odour is produced by bacteria that live on the skin. Our deodorants work by targeting these bacteria in a number of ways. Firstly, they contain ingredients which are alkaline such as sodium bicarbonate or magnesium hydroxide which slightly alter the pH of the skin inactivating odour causing bacteria. Secondly they contain ingredients which have antimicrobial effects such as coconut oil and essential oils.
Will Bewitched by Nature natural deodorants stop me from sweating?
While our deodorants do contain ingredients such as Tapioca, Kaolin and/or Diatomaceous earth which do absorb some moisture they are not designed to stop us sweating. Sweating is a healthy, natural detoxifying process essential for regulating our body temperature, our products aim to enhance well-being naturally not prevent our amazing bodies from doing what they are supposed to.
How much deodorant do I use and how do I apply it?
If using a deodorant paste, a small pea size amount is usually enough to do both armpits. Using your fingers apply just enough to cover the area of your armpits and remember to rub in well. Allow a minute or so before dressing.
If using a deodorant stick glide the stick gently across the area of you armpit, as your body heat warms up the deodorant it melts into your skin. If you notice there is some excess you are probably pushing too hard. If this is the case rub in or wipe off the excess and make sure you apply it a little more gently next time.
Will Bewitched by Nature deodorant stain my clothes?
Bewitched by Nature deodorants do contain coconut oil and shea butter therefore we recommend that you only use a tiny amount, a little bit goes a long way. Remember to allow a minute or so before dressing to make sure that the deodorant completely absorbs into your skin.
How long will my Bewitched by Nature deodorant last?
The shelf life of both deodorant pastes and sticks is 12 months before opening and 6 months after opening. A jar of deodorant paste will last about 2 months if used everyday, while deodorant sticks if used everyday will last about 6 weeks.
How do I know which deodorant I should use?
If you have sensitive skin, eczema, allergies or have reacted to bicarb in the past, we recommend you try our bicarb free range as they are less likely to cause irritation. If you don’t like the idea of rubbing a paste under your arms then the deodorant sticks are probably more for you.
I have heard natural deodorants can irritate your skin and cause a rash, is this true?
Yes, sometimes natural deodorants can irritate the delicate skin of your armpits. This usually occurs if an individual is sensitive to sodium bicarbonate. If you have sensitive skin, eczema or allergies Bewitched by Nature bicarb free deodorants are usually more suitable as they are less likely to cause irritation.
Are Bewitched by Nature products vegan and cruelty free?
Yes, they most certainly are. We respect and value all living things, our products are free from animal products (including beeswax, we use candellila wax instead) and we do not test on animals or support any companies that do so.
What payment options are available?
We currently accept credit card payments through a secure payment gateway Stripe and Paypal.
I've change my mind can I cancel my order?
An order can be cancelled prior to shipping by contacting our team at firstname.lastname@example.org, a refund of the purchase price less a $2 restocking fee can be provided. Once an order has been shipped it cannot be cancelled.
Can I get a refund?
In the unlikely event you are not completely satisfied with our products for whatever reason please contact us at email@example.com for a refund. Emails requesting a refund must be received within 30 days of purchase. The customer must return the goods at their own expense, Bewitched by Nature assumes no responsibility for any costs associated with the return. Upon receipt of the returned goods a refund for the amount paid for the returned product less shipping and handling costs, which are non-refundable will be credited to the credit card used for the original purchase. Bewitched by Nature accepts no responsibility/ liability for products lost or damaged in transit back to us and will not provide a refund for items damaged in transit/delivery back to us. Bewitched by Nature will not offer a refund for goods that are not received by us in resaleable condition unless required under Australian Consumer Law, for more information see our refund policy here.
How long will it take for my deodorants to arrive?
All orders will be dispatched within 24 hours of placing the order. We generally use a carbon neutral courier company however in some cases where delivery is to a remote area we will use AusPost. Delivery to Metro Melbourne is usually 1-2 days, delivery to Adelaide, Sydney and regional Victoria approx 3-4 days while deliveries to Queensland and WA may take about 7 days. Due to COVID-19 deliveries may take a a little longer than expected.
I live outside Australia can I order Bewitched by Nature deodorants?
Currently we only ship to locations in Australia.
How much does delivery cost?
We apply a flat rate of $3 for shipping which applies to all orders except if otherwise specified.
Can my deodorants be delivered to a PO box?
Unfortunately the courier we use does not deliver to PO boxes, please make sure you enter a street address for delivery.